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Frequently Asked Questions

What should I do if I have an accident?
How do I report my claim online?
Who will pay the excess?
What happens after I have reported my claim?
How do I submit documents that are relevant to my claim?
How do I contact Linkfield Accident Management during my claim?
How do I track my repairs online?
Do you collect and return vehicles?
Do you provide courtesy vehicles?
Does the repair come with a guarantee?
How can I provide feedback on the service I have been provided with?
What should I do if a third party contacts me?
How do I change my password?
Should you still have a query please do not hesitate to contact us.